Bugwise — feedback widget

Bugwise

Collect structured feedback and bug reports from any website, cluster similar signals with AI, and route work to the tools your team already uses.

SaaS Embeddable widget AI clustering

No longer live — archived SaaS with widget, dashboard, and integrations.

Preview

Widget embed, dashboard flows, and product walkthrough captured in demo footage.

About this project

Bugwise was a plug-and-play feedback and bug reporting platform that teams embedded on their sites with a single script. The product is no longer live; the demo and notes here reflect it as shipped. Visitors submit structured reports through a lightweight widget — with optional screenshots and screen recordings scoped to the active domain — while product teams triage everything from a React dashboard.

Similar submissions are grouped with OpenAI embeddings stored in PostgreSQL via pgvector, so recurring pain points surface as clusters instead of noise. Configurable alert thresholds notify teams by email when volume spikes. Integrations push approved items into GitHub issues and Trello cards, closing the loop between user signal and delivery work.

The stack is an Nx monorepo on the frontend (React, Vite, shadcn/ui, JSONForms builder) with a Go Fiber API, Redis-backed rate limiting, JWT auth, and Stripe subscriptions for tiered usage limits.

Embeddable widget

One-line script embed with custom positioning, theming, URL rules, and programmatic open/close via window.Bugwise.

Visual form builder

Drag-and-drop feedback forms powered by JSONForms — text fields, dropdowns, checkboxes, and capture types tuned per project.

AI clustering & alerts

Semantic grouping of similar feedback with threshold-based email alerts when clusters grow fast enough to need attention.

Integrations & billing

GitHub and Trello connectors, Stripe checkout and webhooks, and subscription tiers with usage limits and custom branding on paid plans.

Type SaaS / platform
Focus Feedback, AI, integrations, billing